Cant stick garages that don't know - tell them that you want written evidence they know why the light has come on and what needs to change to remove it - be assertive and say you don't care about other codes - you just want to know whats triggered the light.
Also, if they do a repair and the light comes back on, get them to agree in advance that it is refundable.
Finally, tell them that if their code reader can't tell them whats triggered the light and only tells them ever code ever then refuse to pay for the code read too. When I go into a garage I am specific about whats happened and what I want to know.
I always give the example of going to the quacks - I am sure there are loads of things "not quite right" with me after 40 odd years - however, if I need antibiotics for a cold then thats what I want and only that. I don't also need a full examination or my kidney replacing just because the computer says its not quite as it once was.
I love arguing with dealerships about code reading... at the end of the day if an indi garage has to go out and buy loads of software to read every different make and model of car then I can sympathise with that, but when BMW turn round and say that they want to charge you for having to use their own technology to read a fault on their own cars because they have designed and built a car that their own mechanics can't now understand.... The dawning reality of how ridiculous that is on their faces when you push back is priceless.
Also, if they do a repair and the light comes back on, get them to agree in advance that it is refundable.
Finally, tell them that if their code reader can't tell them whats triggered the light and only tells them ever code ever then refuse to pay for the code read too. When I go into a garage I am specific about whats happened and what I want to know.
I always give the example of going to the quacks - I am sure there are loads of things "not quite right" with me after 40 odd years - however, if I need antibiotics for a cold then thats what I want and only that. I don't also need a full examination or my kidney replacing just because the computer says its not quite as it once was.
I love arguing with dealerships about code reading... at the end of the day if an indi garage has to go out and buy loads of software to read every different make and model of car then I can sympathise with that, but when BMW turn round and say that they want to charge you for having to use their own technology to read a fault on their own cars because they have designed and built a car that their own mechanics can't now understand.... The dawning reality of how ridiculous that is on their faces when you push back is priceless.
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