Ok the buzz noise changes things somewhat.
Hope it’s simple.
Sounds like a decent enough mechanic though who doesn’t only use a laptop to tell him what to change!
Silly question but it’s not that blower fan buzzing perhaps?
Ford Kuga advice please.
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Hope it’s simple.
Sounds like a decent enough mechanic though who doesn’t only use a laptop to tell him what to change!
Silly question but it’s not that blower fan buzzing perhaps?
No it's like a constant buzz, quiet but obviously there in the background.
Update:
After a very unconvincing conversation with the garage I have spoken to TS and I'm pleased to say I am within my rights to get the car repaired at their expense at Ford, an email has been sent with the RAC diagnostic report and some other proofs of what is happening and I am now waiting for a response.
If he doesn't reply in 7 days it raises a tier and I can demand a full refund. If again he doesn't reply it's of to small claims court but I'm hoping to doesn't come to that.
After a very unconvincing conversation with the garage I have spoken to TS and I'm pleased to say I am within my rights to get the car repaired at their expense at Ford, an email has been sent with the RAC diagnostic report and some other proofs of what is happening and I am now waiting for a response.
If he doesn't reply in 7 days it raises a tier and I can demand a full refund. If again he doesn't reply it's of to small claims court but I'm hoping to doesn't come to that.
I wasn't aware of any trading standards conditions regarding used cars. I understand all goods sold have to be fit for purpose but the timescale or guarantee period is a big unknown to many. So, what is the time period for used cars Dave?
12 months sounds the limit mate. First 6 months it is classed as an inherent fault so always drops back to the dealer, 6-12 months you have to prove it isn't wear and tear or abuse to the car that's caused the problem so becomes more difficult. I was a day short of 6 months but as I had been in contact with the dealer yesterday it's fine. TS have said because it's electrical there is no argument as long as I haven't been playing with the wiring which I haven't. It's also down to value, the car cost £7500, obviously if it was a couple of grand I suspect it wouldn't be so easy but don't hold me to that.
Best of luck, hope you get it sorted
Hope you get the result you want.
The garage have been in touch very quickly I have to say and have said they will repair the car if I get it to them. I'm in Mansfield and they are in Leeds but I can get the RAC to take it for me. Just means a run up there to fetch it when its done, i think its a fair compromise considering I was expecting much more of a battle than this. Good news all round I'd say.
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Sounds like you’ve got a result.
When you say behind the dash, is it the instrument cluster or somewhere else?
Probably the power supply on the cluster or some other module.
Components do randomly fail in electronics. Simple bad luck by the sounds of it.
When you say behind the dash, is it the instrument cluster or somewhere else?
Probably the power supply on the cluster or some other module.
Components do randomly fail in electronics. Simple bad luck by the sounds of it.
They are thinking it's something to do with the cluster Ian. As long as it's mended at their expense I don't mind what it is. Said they had a similar problem with another Kuga and repaired it with revtronics?
If it's a module I can't imagine them to be a cheap fix?
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- Z4 3.0si Individual Ruby Black Last one produced in this colour combo
Good news Dave. At least they are not trying to worm out of it
So far they have been ok. He's told me as soon as it arrives they wiĺl crack on with it.
We have movement. I've had to pay for the car to be transported as the RAC wouldn't do it as they had already seen the car home. Used a website called Shipley.com where people message you with there price and you pick who you want. Got it booked with a guy for £100 which from mansfield to leeds i didn't think was to bad. Its going on Tuesday afternoon so hopefully I'll be able to fetch it Saturday. The owner of the garage has been messaging me and I now feel I have him on side so hopefully all will be well when we pick it up.
- Joined
- Dec 4, 2011
- Points
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- Location
- Langley Mill
- Model of Z
- Z4 3.0si Individual Ruby Black Last one produced in this colour combo
Good news mate 
Look forward to hearing what is exactly wrong Dave. Nice to hear its all happening amicably too mate.
Tony.
Tony.
I will report back mate
Well its gone. We shall see what happens next.
Good luck mate.
Bill the company for the £100 as well
Let's hope they get on with it when it arrives back there.