£358 for an oil change.

hard top

Zorg Expert (I)
Dutch Zeds
The M44 Massive
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Dec 5, 2011
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Merc warranty covered most of them, one C180 estate had a complete new bodyshell change after the long term customer demanded it.
Bloody hell ... o_O

I think the problem was cars between 2001 and 2005, can't remember who but some one told me it's when they changed their paint process.
Must have been, mine were all pre 2001 except for the then wife's A-Class.
190D
190E
230CE
C-ClassD (Crap because they used the 190D engine in a heavyier car)
 

hard top

Zorg Expert (I)
Dutch Zeds
The M44 Massive
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Dec 5, 2011
Points
213
Location
Netherlands
Oh, forgot, because it was a forgetable car and I swapped it for my Oct 96 Z.
Merc C-Class 240 V6 (W203) 2005 (No body rot)
 

Bumpa

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British Zeds
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Jun 23, 2017
Points
69
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Troon
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Z3, 2.2 litre Sport
What's the difference? A human being will do the oil change either way! I was in the trade for 7 years or so and didn't give a monkey's flick when giving a valuation if it was main dealer stamps or not as long as the car had been serviced as scheduled, that includes working in the main agents and car supermarkets.
A pal of mine was in the garage trade all his working life buying and selling second-hand cars, and he would agree with Grumps completely. He couldn't care less which garage did the service as long as it was done. In fact with certain independents he knew, he would prefer to see their stamp in the book than the dealer's because he knew they would have done a thorough job.
 

t-tony

Zorg Expert (II)
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Torksey Lock,Lincoln, England
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E89 Z4 23i Auto
We are getting Mercs, Audis and BMWs in for servicing and testing at 3 years old often seeing them before 3 years old for service these days. Only for less cost.

Tony.
 

Tfp

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Cambs
We are getting Mercs, Audis and BMWs in for servicing and testing at 3 years old often seeing them before 3 years old for service these days. Only for less cost.

Tony.
I'm so tempted to take the Audi to the guy who looks after my Z's. I know he's far more experienced, cares so much more for all the cars he see's, and he genuinely wants to look after his customers.

He would do the oil service on the Audi for £50 with me supplying oil and parts @ £100 or so.

But I know if I then try to sell the TT to an Audi main dealer they,d say "no thank you"

Yes, specialist dealers would still buy it, but I don't want to narrow the amount of buyers come sale time, I'll do enough depreciation as it is.

Also, if I was buying a car under three years old I'd want to see a main dealer history personally.

But I think this may now start to change, main dealer hourly rates are getting silly. £130 plus vat per hour for Audi?

I think the independents are going to start getting busy.
 

t-tony

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E89 Z4 23i Auto
Hard to see how they justify these hourly rates, it certainly isn't reflected in the wages of the man who actually gets his hands dirty.

Tony.
 

Tfp

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Hard to see how they justify these hourly rates, it certainly isn't reflected in the wages of the man who actually gets his hands dirty.

Tony.
1. Million pound showroom
2. Lots of staff in suits who expect a decent salary.
3. Honest car dealers pay a huge amount of tax, employees contributions, pensions, health/safety crap, insurances.
4. Business rates.
5. And lastly, but most important, lower profit margins on new cars.

I don't think it'll be long before you can order a new car online, dealers will become service centres.

So my view, car sales is getting harder, overheads are higher than ever, and rising, so they are having to maximise profits in the service dept.

I think the next big thing to happen is a PCP crash, so many new cars been sold on small deposits, I think this market is fragile and won't take much to change it.

It could also be the next "miss selling" fiasco.

People are buying new cars on a monthly they can afford, they are not being told about the negative equity they are entering into, often for a few years.

In my eyes, and many others, it's irresponsible lending.

Sorry, I'm waffling, but I hate the way the motor trade has gone.
 

abh29

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British Zeds
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Z3 2.2 Sports
Regarding the reduced profit margin,I recall the times when dealers had a much bigger margin,and then we all got a bigger discount or higher part ex. The effect of this artificial high price resulted in company car drivers being subject to a higher tax bill.
I fail to understand the bit about negative equity ,as I understand they buyer can just return the car at end of period--- subject to miles and condition.
I bought my X1 on a pcp then paid outstanding balance at 3 years,the reason for taking it out on pcp ---- I got nearly £4000 BMW contribution , not available if buying cash or even if on finance . I just could not (and still can not) understand the way cars are now sold. I compared the total cost of each way and the pcp and pay off balance was cheapest.
 

hard top

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Dutch Zeds
The M44 Massive
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Dec 5, 2011
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dealers will become service centres.
Same thing happened over here with Smart, they closed their garages but they would still sell you parts.
Then you had to go to a Mercedes dealer for servicing.
Needed a new key at one point and was told to go to a Merc dealer.
The dealer sent one of its people to Amsterdam to pick one up then back to the dealership for coding.
The most bloody expensive key I have ever bought ... :mad:
 

Tfp

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PCP is fine if you keep the car for the whole term.

But if you run in to financial difficulty six months after buying the car, or even 18 months, then the settlement figure will almost always be higher than the cars value.

So many are stuck with their monthly payments, or have to take out a loan to pay the difference if they really have to sell the car early.
 

t-tony

Zorg Expert (II)
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British Zeds
#ZedShed
Joined
Dec 31, 2013
Points
226
Location
Torksey Lock,Lincoln, England
Model of Z
E89 Z4 23i Auto
1. Million pound showroom
2. Lots of staff in suits who expect a decent salary.
3. Honest car dealers pay a huge amount of tax, employees contributions, pensions, health/safety crap, insurances.
4. Business rates.
5. And lastly, but most important, lower profit margins on new cars.

I don't think it'll be long before you can order a new car online, dealers will become service centres.

So my view, car sales is getting harder, overheads are higher than ever, and rising, so they are having to maximise profits in the service dept.

I think the next big thing to happen is a PCP crash, so many new cars been sold on small deposits, I think this market is fragile and won't take much to change it.

It could also be the next "miss selling" fiasco.

People are buying new cars on a monthly they can afford, they are not being told about the negative equity they are entering into, often for a few years.

In my eyes, and many others, it's irresponsible lending.

Sorry, I'm waffling, but I hate the way the motor trade has gone.
I appreciate all that,but, as I said not going to the man who gets his hands dirty.

Tony.
 

Tfp

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I appreciate all that,but, as I said not going to the man who gets his hands dirty.

Tony.
Yes I agree.

And another shot at main dealers, the technician we are referring to that works in the main dealer.

Many of them are paid an hourly rate, then a bonus if they get plenty of work done.

So what you have is a technician rushing their work.

Is that really a good idea when peoples safety is concerned?
 

abh29

Zorg Guru (II)
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British Zeds
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Jul 18, 2015
Points
105
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North Wales
Model of Z
Z3 2.2 Sports
Bonus system. How I got charged 4 hours labour on a RR when car was only in garage for 2.5 hrs including being washed
 

Toby

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British Zeds
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Jul 5, 2015
Points
148
Location
N.E Lincs
Most prestige high end cars have a 2 or 3 year warranty and have to have the cars serviced at main dealer to keep warranty valid.
Not true - and any dealer telling you this, is a pork pie man. Total mis conception - so long as its serviced by a VAT registered garage and the service schedule is followed the new vehicle warranty is maintained.

Any warranty work though must be done at an official dealer - they are paying so it doesn't matter :)
 

t-tony

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British Zeds
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Torksey Lock,Lincoln, England
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Not true - and any dealer telling you this, is a pork pie man. Total mis conception - so long as its serviced by a VAT registered garage and the service schedule is followed the new vehicle warranty is maintained.

Any warranty work though must be done at an official dealer - they are paying so it doesn't matter :)
Spot on mate. We regularly service cars using Genuine Manufactures parts to the correct schedules which are available on such as Autodata to maintain the vehicle warranty.

Tony.
 

Tracy Dee

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The M44 Massive
Joined
Aug 3, 2015
Points
145
Location
Hertfordshire
Not true - and any dealer telling you this, is a pork pie man. Total mis conception - so long as its serviced by a VAT registered garage and the service schedule is followed the new vehicle warranty is maintained.

Any warranty work though must be done at an official dealer - they are paying so it doesn't matter :)
I have heard this but try selling you're high end sports or prestige car back to main dealer without a full main dealer history . I guess it might depends on what brand we are talking.
 

t-tony

Zorg Expert (II)
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E89 Z4 23i Auto
What we're talking about here is the legality of dealers stating that you have to have a vehicle serviced at a dealer to maintain a warranty. That is against the law and has been for many years, from back to the 80's.

Tony.
 
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Tracy Dee

Zorg Guru (III)
The M44 Massive
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Aug 3, 2015
Points
145
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Hertfordshire
True Tony but certain brands won't buy back or if they do they insist it goes through there own workshop for main dealer last stamp in the book even if said car was serviced recently and doesn't need servicing.
If they do agree to take it back they will really punish you on trade in price for non main dealer stamps.
I am talking top end marques not going to name any of them but do know a few.
:)
 
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